Legal Notice (Japan)
Information required under Japan's Act on Specified Commercial Transactions.
| Seller | Anastasiia Beshkarova (trade name: Fire Pony) |
|---|---|
| Person responsible | Anastasiia Beshkarova |
| Address | We disclose it without delay on request. |
| Phone | We disclose it without delay on request. |
| fireponyshop@gmail.com | |
| Prices | Shown in US dollars (USD) on each product page. |
| Other charges | Shipping is free. Customs duties and import taxes may apply when the order enters Japan. They are paid by the buyer. |
| Payment methods | Credit card, PayPal |
| Payment timing | Payment is taken when you place the order. |
| Payment processing | Payments are processed by Western Bid, Inc. Your card or PayPal statement shows "WESTERN BID". |
| Delivery | Every item is made after you order and ships within 2-4 business days. Delivery to Japan usually takes 12-25 days after shipping. |
| Returns and exchanges | Every item is made to order, so we cannot accept returns or exchanges, including size exchanges and items that have been tried on, worn or washed. Returns are accepted only for manufacturing defects. |
| Defective items | Email fireponyshop@gmail.com within 7 days of receiving your order, with a photo of the defect. Please do not send anything back before contacting us. |